9b: Salesforce Nonprofit Consultant

About the job

We are looking for an expert Salesforce Consultant with experience administering and developing software solutions for nonprofit organizations to join our growing team in Tulsa, OK.

The ideal candidate has a broad knowledge of the Salesforce platform with experience on the administration and development sides as well as a deep understanding of the nonprofit world and what matters to these purpose-driven organizations.

In this role, you will be working with multiple clients, which are primarily based in Tulsa. Since we do client work, you should expect to take on some tasks that do not fit within this exact job description, but in general you will be responsible for:

• Working with clients to understand, document, and prioritize their business requirements

• Exploring clients’ IT environment and assessing gaps to meet technical requirements

• Providing clarity about project scope, cost, and timeline in a detailed project plan

• Coordinating with Salesforce vendors alongside or on behalf of the client

• Ensuring development of Salesforce solution stays on track and meets client needs

• Conducting user testing of Salesforce systems during development

• Documenting and resolving bugs with Salesforce post-implementation

• Producing deliverables from the Salesforce platform, such as reports

• Assisting with change management post-implementation

• Training users on Salesforce and providing materials for asynchronous learning

• Serving as client’s advocate and point of contact before, during, and after the project

Who we’re looking for

9b does client work, so we are looking for team members who can listen well and quickly adapt to ever-evolving requirements. The ideal candidate is equally comfortable with autonomy and collaboration. The most valuable skill someone can bring to our team is an ability and eagerness to learn. In addition to technical expertise, this person cares about Tulsa and wants to help purpose-driven clients use their data to create impact in the community.

Technical Skills & Experience

• 5+ years of experience in developing and implementing Salesforce systems

• 1-3 years of experience as a nonprofit Salesforce administrator and/or consultant

• Salesforce Administration and/or Salesforce Developer Certification, preferred

• Certified Nonprofit Cloud Consultant, preferred

• Knowledge of current technologies, application software development, Agile and iterative development methodologies, preferred

• Demonstrated desire for continuous learning and skills development via Trailblazer, etc.

• Proven ability to understand nonprofit needs and design, create and implement Salesforce processes, including the Nonprofit Success Pack (NPSP)

• Strong data management abilities, including deduplication and data hygiene
  

Personal Skills & Experience

• Strong organizational skills

• Excellent listening and communication skills

• Experience interacting with clients representing nonprofits from different sectors

• Demonstrated ability to adapt to new situations and challenges

• Comfortable working independently and with others
  

Why work here

Our employees enjoy unlimited PTO, flexible work hours, and a remote-friendly work environment. Employees have access to 401(k) retirement, short-term and long-term disability, and life insurance benefits, plus a stipend for covering healthcare costs.

9b operates as a Holacracy, which is an organizational structure that emphasizes distributed authority instead of a command hierarchy. You will fill roles with defined accountabilities and engage with your team members to improve our company’s systems, processes, and policies. An autonomous yet collaborative person with creative problem-solving skills will thrive at 9b.

About 9b

9b Corp provides data and analytics solutions to purpose-driven organizations. Our services are customized to each client and function to help our communities thrive. As a Certified B Corporation, we take great pride in our efforts to positively impact not only our team but the greater community around us. Learn more about us at 9bcorp.com.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.

Salary

$60,000 - $80,000 per year

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